Terms & Conditions – Dharmraj Namkeen

Welcome to Dharmraj Namkeen. By accessing or placing an order with us, you agree to the following terms and conditions. Please read them carefully.

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🛒 1. Orders & Acceptance

• All orders placed through our platform are subject to availability and confirmation.
• We reserve the right to accept or reject any order without prior notice.
• Once an order is confirmed, it cannot be modified or canceled.

💰 2. Pricing & Payment

• All prices are mentioned in INR (₹) and are subject to change without notice.
• Payment must be completed at the time of placing the order unless otherwise agreed.
• We accept online payment methods and other modes as made available.

🚚 3. Delivery Policy

• Free delivery is available for orders above ₹2000 within Ahmedabad.
• For orders below ₹2000 or outside Ahmedabad, shipping charges will be applicable.
• Delivery timelines may vary depending on location and availability.
• We are not responsible for delays caused by external factors (traffic, weather, etc.).

📦 4. Product Quality

• All our products are freshly prepared using quality ingredients.
• As our items are food products, slight variations in taste or texture may occur.
• Customers are advised to consume products before the recommended period.

🔄 5. Return & Refund Policy

• Due to the perishable nature of food items, returns and refunds are not applicable.
• In case of any issue (damaged or wrong product), customers must notify us within 24 hours of delivery.
• Valid concerns will be reviewed, and appropriate action will be taken.

📞 6. Customer Responsibility

• Customers must provide accurate delivery details (address, contact number).
• We are not responsible for failed deliveries due to incorrect information.

🔐 7. Privacy Policy

• Customer information is kept confidential and used only for order processing and communication.
• We do not share personal details with third parties without consent.

⚖️ 8. Changes to Terms

• Dharmraj Namkeen reserves the right to update or modify these terms at any time without prior notice.